Subscription Service Terms and Conditions
Effective Date: 7/12/2025
These Terms and Conditions (‘Agreement’) govern your subscription to EP Junk Removal LLC’s junk removal services (‘Services’). By subscribing, you agree to these terms.
1. Subscription Plans
EP Junk Removal LLC offers various subscription plans with specific services and pricing. Plan details, including pricing and service limits, are available at the time of subscription and may be updated with notice.
2. Billing and Payments
All subscriptions are billed in advance on a recurring monthly basis unless stated otherwise. Payments will be automatically charged to your selected payment method.
3. Cancellations and Refunds
Subscribers may cancel at any time with a 30-day written notice. No refunds will be issued for partial months or unused services.
4. Scope of Services
The Services include junk removal as specified by your plan. Hazardous materials, bio-waste, or items prohibited by law are not accepted. Pickup size and frequency limits apply based on the plan.
5. Scheduling and Access
Subscribers must schedule pickups through our system or phone line. Access to junk materials must be granted on the scheduled date. Missed appointments may count against your plan’s limits.
6. Customer Responsibilities
You agree to separate acceptable items, ensure safe access to the junk, and follow local disposal guidelines.
7. Service Changes
We reserve the right to modify services, pricing, and policies with a 30-day notice. Continued use of the service after notice constitutes acceptance of changes.
8. Unsatisfactory Service
If you are dissatisfied with the service, you must notify us in writing within 3 business days. We will attempt to resolve the issue or offer a credit or additional pickup at our discretion.
9. Limitation of Liability
EP Junk Removal LLC is not liable for incidental or consequential damages, including lost profits or damages arising from delays or service interruptions.
10. Governing Law
This Agreement shall be governed by the laws of the State of Texas. Disputes shall be resolved in the appropriate courts of El Paso County, Texas.
11. Contact Information
For questions or concerns, contact us at:
EP Junk Removal LLC
915-237-8386
kennyw@epjunk.com
www.epjunk.com